Remarketing services

Swap service for insurance companies

We can help you, as an insurance company, with the swap process for your customers. The swap service provides an exchange of a damaged device.

We have created a solution that makes it very easy for your customers to hand in a damaged device and we will send a refurbished replacement unit of the same type and standards. Replacing with the same model of the device prevents the insurance cover from being misused and the customer experience is not compromised.

We have open APIs which means we can easily and safely connect to your internal systems for this process. To support the implementation, we also have an experienced integration team in place.

Our swap service helps you with all types of return processes. Smooth, effective and useful for you and your customers.

Christopher Homenja, Head of Sourcing EAM Channel at Foxway

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