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Hassle-free replacement

If the returned device is damaged, it will be mended accordingly due to warranty conditions. If it fulfills pre-defined redeployment criteria, it will be transferred to the redeployment stock and the possibility to re-order. If not, it will be resold or recycled.

When tech devices are damaged or not functioning properly, it’s crucial to provide a replacement. The long wait for the standard repair process is often time-consuming and not cost-efficient for the organization.

What we offer
The Hassle-free Replacement Service offers a device from the redeployment stock to maintain efficiency and avoid losing valuable time. The replacement device can be new or refurbished.

How it works
The replacement process is easily managed by our platform. You put in a request, and you’ll receive a replacement device. In exchange, you return the damaged/non-functioning device to us. We offer next business day delivery.

If the returned device is damaged, it will be repaired in accordance with warranty conditions. If it fulfills pre-defined redeployment criteria, it will be transferred to the redeployment stock and the possibility to re-order. If not, it will be resold or responsibly recycled.

The swapping process is easily managed by our platform. You put in a request, and you’ll receive a replacement device. In exchange, you return the damaged/non-functioning device to us. We offer next business day delivery. 

Fredrik Spilsberg, Sales Director at Foxway

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