Corporate takeback
We buy pre-owned smartphones and tablets from business clients, assess their condition, and remarket them to new users for a second life. The customer portal allows you to track the entire takeback cycle, including order statuses, reports, potentially avoided CO2e, data erasure confirmations, and invoices.
Any company who has unused devices at their disposal can sign up as a client. The service is currently available to all companies registered and operating in Germany.
When a device is no longer used by its first owner, it can still hold value. The takeback service lets you turn those devices into revenue in a smart and simple way, with no maximum limit to the quantity of devices you can send for assessment.
We also offer a satisfaction guarantee—if you’re not happy with your offer, we will send the devices back to you without additional cost.
We are ISO 9001 and ISO 27001 certified, which means we keep a high standard of quality for our services and ensure a complete data wipe for every device we process in compliance with international standards.
Moreover, we provide reports on data deletion for all processed devices, giving you assurance that no sensitive information can be recovered.
By collecting your idle devices and giving them an opportunity for a second life, you can contribute to enabling circular tech. Our goal is to resell the collected devices to keep them in use longer. We hold an ISO 14001 certificate and work toward reducing environmental impact.
Simple process
The takeback portal is easy to use and can be done from anywhere, all you need is an internet connection. Here’s how it works:
1. Sign up: Create an account in the portal
Go to our customer portal and click register to create an account and access the service.
2. Send devices:
Order sealable packaging directly from the portal for secure shipment or use your own packaging and organize a collection in the customer portal.
3. Appraisal and valuation:
Once the devices are received, we inspect their condition and issue a line-by-line offer.
4. Data wipe certificate:
After inspection, we securely erase the data and provide a certificate confirming the process.
5. Accept offer and receive payment:
If you’re happy with the offer, accept it and we’ll proceed to payment. If not, we’ll return the devices at no extra cost.